1- SMS Consent Communication:
The information and Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Sterling Logistics, you may receive messages related to the following :
Example: "Hello, this is a friendly reminder of your upcoming appointment for pickup at 11:00am in MTZ Yard"
Message frequency may vary depending on the type of communication. For example, you may receive up to 50 SMS messages per week related to your pickup/delivery/billing questions.
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per day regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Sterling Logistics LLC in the following ways:
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:
8- Standard Messaging Disclosures:
A. A privacy policy needs to inform customers about how the company collects, uses, and shares their customer’s information.
B. The privacy policy should be easy to find and linked to all pages (footer or header).
C. The privacy policy needs to be on a single page or pop-up window.
D. The privacy policy's sharing section must explicitly state: "SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company"
Additional Considerations:
- Please refrain from providing examples of full privacy policies.
-The privacy policy cannot be vague or simple; it needs to take all aspects of use, collection, and sharing into consideration.
A company can share information as long as it does not share SMS consent or phone numbers for SMS by providing the disclaimer; it will be compliant.
- PDF files are generally acceptable for privacy policies when they are easily accessible and include the required SMS statement.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.